When we talk about Managed IT Support Services, we mean the total or partial outsourcing of the management of an organization’s IT infrastructure, i.e. outsourcing IT support services.
These services include: the knowhow, the processes and the necessary business technology required for optimal functionality. On top of that, the use of monitoring software will ensure fast response and minimal down time. The perfect IT Solutions fit together in one convenient package for business owners.
Benefits of having Managed IT Services:
- When leaving IT support to Professionals, your team will be able to focus on key aspects of the business. So you can reach your short and long term business goals and guarantee business growth.
- It is a scalable solution, i.e. IT solutions can be expanded, modified and tailored to your business needs.
- The most innovative technology is now available in a handy, complete package. Together with the necessary support to run smoothly and ensure business continuity.
- 24/7 monitoring will ensure problems are solved before they arise.
- Enjoy proactive support which will ensure that your IT infrastructure and software are updated to minimize risks such as downtime, viruses and failures. Your issues will be fixed monthly.
- Managed IT services help you think ahead and provide advice on what you need to plan.
- The operational and infrastructural costs that an IT department requires are reduced.
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The evolution of managed IT services has been given a strong boost by the rise of cloud computing. The possibilities offered by the cloud are endless. Our Cloud based services include a wide range of Solutions such as: Infrastructure as Services (IaaS), Software as a Service (SaaS), or Platform as a Service (PaaS). Additional benefits include easy and secure file sharing and effective disaster recovery.
What Tasks Can Managed Services Handle?
Managed services cover a wide range of IT processes. Here are some examples:
- Help Desk and Service Desk which easily facilitate the resolution of technical problems across different areas of your organization.
- Installation and maintenance of equipment throughout the company.
- Logistics Management. By creating a solid IT infrastructure.
- Back Office Management (inventory, guarantees, etc.)
- Network and system management.
Managed IT Services for you!
We provide managed IT services to businesses across different industries that wish to create a secure, progressive and efficient environment. We are currently helping out leading companies with IT Services for Business in and around Florida.
- We guarantee your company’s success. Join our FREE IT Consultation to get started or learn why IT USA is the top choice among managed service providers.
- At IT USA Services solutions are tailored to your small business needs! After a thorough evaluation, our expert IT engineers will make sure get you started in a secure, efficient and innovative way.
Here are some of the IT services we provide to small and medium-sized companies.
- Printer installation
- Microsoft Office installation
- Windows upgrade
- Troubleshoot errors
- Local & cloud Backups
- Email setup
- Create local users
- Manage users permissions
- Manage security rules on windows firewall
- System optimization
- First level Support
- Periodic updates and patching
- Audit, and optimization
- Backups and data recovery
- Server infrastructure design and setup
- Help desk & email
- Phone support
- Flexible scheduling
- Cable management
- Router, Access point, Firewall Configuration
- Setup security rules on Firewall
- Network security
- Network Printer setup
- Share files on network
- VPN configuration
- Remote Desktop Connection setup
- Setup business emails
- Mail migration from a Hosting company
- Setup email rules and policies
- Setup mail archive
- Create shared mailboxes
- Manage mailbox permissions
- Setup security rules
- Email security with Appriver
- Email Encryption
- Email backup on the cloud
- Active directory setup
- File Server Setup
- Server setup
- Server user management
- Terminal Server installation
- Hard drive upgrade
- Memory upgrade
- Server/App migrations
- Manage user permissions
- Manage security policies
- Regular server updates
- Hyper V configuration
- Quickbooks installation and setup on server and workstations
- Upgrade Quickbooks
- Troubleshoot quickbooks errors
- Create users on Quickbooks, and manage permissions
- Integrate Outlook and Quickbooks
- Configure printers in Quickbooks
- Repair company Files
- Share company files on network
- Website development
- Get domain and hosting services
- SSL Certificate installation
- Webmail configuration
- Website backup
- Website updates
- Web error fixing
- Website error resolution
- SSL setup & renewals
- Website monitoring
- Server administration
- Restoring offline services
- Blacklisted IP recovery
- Spam cleanup
- Patching vulnerable software
- Server Data restoration
- Hardware Troubleshooting
- Fixing high CPU
- Disk Space Cleanup
- Reparing corrupt databases
- Security Monitoring
- Regular server updates
- Backup monitoring and audits
- Security audits and hardening
- Performance Tuning
- AWS support liaison
- Infrastructure design and setup
- Server app migrations
- SSL setup and renewals
- Cluster and Load Balancer Maintenance
Our staff of professionals is certified and experienced in the following technologies
3 Reasons to trust IT USA Services to Support your Business in South Florida
15 Minutes Avg. Response time & 24/7 Emergency IT Services.
15 Minutes Avg. Response time & 24/7 Emergency IT Services. We guarantee fast response time and unrivaled dedication to maintain the continuity of your critical business processes.
Fair-rate Pricing Our certified technical consultants have an starting rate of 79$ / hr.
Fair-rate Pricing Our certified technical consultants have an starting rate of 79$ / hr. However some of our services do have a Flat Fee Model. Shoot us a message to get more info.
Money Back Guarantee. If you are dissatisfied with our services, call and let us know.
Money Back Guarantee. If you are dissatisfied with our services, call and let us know. We will work together to correct or repeat the service also if needed we can arrange for another technician to repeat the service at no additional charge.
Contact us today for effective IT Solutions
IT support services for small to mid-sized businesses
From strategic consultation to business technology support, we can provide you with premium IT solutions for your organization. Enhance the infrastructure of your company with our IT support services.
Whether you need to handle a short-term technical project or a trusted IT partner for the long-term, IT USA Services has you covered. We’ve been helping small to mid-sized businesses throughout Florida leverage the latest technology for their benefit.
We are open from Monday to Friday, from 9am to 7pm EST. Any doubts or questions you can email us or even chat with us!